In the process of using the product, if the customer finds that the product cannot be used normally, he can immediately consult the after-sales service department of the marketing center, and explain in detail the model, specifications, use environment, failure situation, purchase date and service requirements of the product used. After the after-sale service department puts forward the handling suggestion, if it still cannot be solved, then it is decided to send someone or do other handling.
1. Under the customer's normal storage, transportation, maintenance, and use conditions, when the product cannot be used normally due to manufacturing quality problems, a three-guarantee (warranty, return, replacement) service is provided.
2. When receiving the quality information feedback, we will put forward the treatment opinions within 24 hours, and rush to the scene within 48 hours to deal with the problem. After the normal operation, analyze the reasons and clarify the responsibility.
1. Product commissioning
2. On-site fault detection and repair
3. Process analysis and research
4. Stress finite element analysis, system upgrade, weak link analysis and actuator selection
5. Engineering applications, fluid analysis and material selection
6. Non-destructive testing, X-ray inspection and UT inspection
7. Design of special tooling fixture
8. Sales of fixtures